County Line Veterinary Hospital Staff

Melissa Dierkes, Veterinary Technician

Certified Veterinary Technician Melissa Dierkes joined our staff in 2008, shortly after completing her Associate's Degree in Veterinary Technology at Manor College. She began her career in the pet care field in 2005.

Her duties with us include assisting during exams, taking thorough histories, and various procedures, collecting blood samples, placing IV catheters, running laboratory tests, taking radiographs (X-rays), administering medications and assisting during surgery.

Asked what she likes best about her work, Melissa says, "I love working for Dr. Heitzman, she's the best boss/friend I could have. The staff here is also wonderful and I consider them to be among my best friends."

Melissa's love for animals does not end with her workday as she has one Mini Dachshund named Brinkley, and one cat named Wilma at home. She also enjoys playing softball, watching baseball, singing, spending time with family and friends, watching movies and photography.

Melissa also has a sweet spot for ice cream. "I worked at Dairy Queen for 10 years, a family owned business," she says.

Nicole Miller, Veterinary Technician

With her compassionate personality, her willingness to learn new things, and her dedication to performing her very best work, Veterinary Technician Nicole Miller adds great strength to our hospital staff. Her job responsibilities include assisting the veterinarians during examinations, administering medications, helping with vaccinations and processing laboratory tests. Nicole has worked in the animal care field for over 12 years and joined our team in June 2013.

"CountyLine Veterinary Hospital is one of the most caring and friendly veterinary hospitals I have ever encountered," Nicole says. "Dr. Heitzman and Dr. Harvey are two of the nicest people I know. I enjoy working here because we all share a common goal of providing the best veterinary care for each pet that enters our hospital."

At home, Nicole shares her time with her three dogs, Miley, Chase and Lunchbox, and her cats named Littles and PK. When not at work, she enjoys working out at Orange Theory Fitness and spending time with her family and friends, especially her nephews Jackson and Nathan.

Jennifer Kellich, Veterinary Technician

Jennifer Kellich joined Countryline in June 2014, bringing over 10 years of experience in the animal care field to the position.

Her primary responsibilities as a Veterinary Technician include assisting the veterinarian, taking radiographs, administering medications, and processing lab work. She's always ready to learn and master new tasks as well. "I've enjoyed working with animals all my life," she says, adding that she "doesn't mind getting her hands dirty. Working at County Line Veterinary Hospital has been a wonderful experience. Both Dr. Heitzman and Dr. Harvey are amazing to work with as well as the awesome staff!"

Jennifer has three pets: a cat, Via; and two dogs, Nemo and Jett. In her free time, she enjoys going to the beach, gardening, baking, attending food festivals, and spending time with family and friends.

Madison McAllister, Veterinary Technician

Madison McAllister joined the veterinary technician staff at Central Veterinary Center in January 2017. She earned her Associate degree in Veterinary Technology from Manor College and is currently studying to take the veterinary technician national exam. While at Manor College, she was the captain of the horse care team, as well as a volunteer at Home at Last Dog Rescue.

“I’m really excited to work at Central Veterinary Center given that I’ve taken my pets here for many years and know what a warm, friendly environment with such great staff is here,” Madison says. “I can’t wait to further my knowledge and become a better veterinary technician!”

At home, Madison has two 1-year-old domestic shorthair cats named Penny and Oliver. In her free time, she enjoys road trips to new places, watching the Philadelphia Phillies and going to the beach.

Patricia Bispham, Veterinary Assistant

Veterinary Assistant Patricia Bispham began working with County Line Veterinary Hospital in 2005 and has been involved with dog trainer for more than 25 years. She also has extensive experience in dog showing and grooming as well as a strong general knowledge of animal care.

Her primary responsibilities include assisting the veterinarian and veterinary technicians during exams and procedures, intake and discharge of boarders, and helping with the care of hospitalized pets.

When asked what she likes most about her work, Patricia says that she has a particularly close connection to County Line Veterinary Hospital. "This veterinary hospital is where I have taken my own pets for years," she says. "The doctor and staff are truly exceptional people who care deeply about the well-being of all animals, not just our clients. They go above and beyond when it comes to the welfare of animals."

At home, Patricia has a Lhasa mix named Max, two mixed breed dogs named Samantha and Sicily, and ten cats named Tiger, Baby Ward, Jasmine, Nipper, Imposter, Abbie, Bandit, Buffy, Garfield, and Maggie. She also enjoys bird watching, gardening, horseback riding, hiking and reading.

Cheryl Smith, Receptionist

Receptionist Cheryl Smith began her career in animal care with County Line Veterinary Hospital in 2001. Her primary duties include managing our front desk, placing orders for medications and prescription foods, sending client reminder cards, greeting clients, setting up files, and addressing client concerns and questions.

Cheryl's friendly and outgoing demeanor is a true asset for our Hospital. As the first person to greet our clients and their pets when they walk through our door, she sets a warm and welcoming tone that extends from the front of the house through to our examining rooms. In fact, she says that working with our clients and helping them with the care of their pets is what she loves most about her job.

At home, she has a German Shepherd named Kadee. Beyond her work with us and caring for her own pet, Cheryl enjoys spending time with her family and friends, going to the Pocono Mountains, gardening, and reading.